· Main product involved in the order: Hair Clippers
· Customer country: Australia
· Customer type: Dealer
· Where to contact the customer: Internet
· Products and quantity purchased: 20,000 PCS
· Total project value: US$5,000,000
In this hair clipper product development case, I was responsible for negotiating with clients on mold development, blade design and tuning, logo printing, and packaging customization. Here’s a detailed summary of the process and key experiences:
Mold Development: Initially, I engaged in thorough discussions with the client to understand their specific requirements regarding product shape and functionality. After several design iterations, we finalized the mold design and closely collaborated with the factory to ensure the mold met the client's expectations.
Blade Design and Tuning: The blade is a crucial component affecting product performance. I discussed various blade design options with the client and optimized them based on market feedback. During the sample testing phase, we conducted multiple tuning sessions to ensure the cutting performance was at its best.
Logo Printing: The client placed significant importance on brand image. We provided multiple logo design options, and after several confirmations, we settled on the suitable printing method and placement to ensure clarity and durability of the logo.
Packaging Customization: To enhance market competitiveness, I collaborated with the client to design an eco-friendly and aesthetically pleasing packaging solution. The final packaging not only met the client's needs but also increased the product's appeal.
For after-sales maintenance, I maintained regular contact with the client to promptly address any issues they encountered during use, ensuring high customer satisfaction. Additionally, I encouraged clients to provide feedback and evaluations after the transaction, which helped us build strong relationships and receive positive transaction reviews.